Problems with PayPal?

by Virpi Tervonen on May 14, 2012

Problems with PayPal?

PayPal is one of the most well-known online payment processors, which most of us selling online use. We all know as well that PayPal is known for that that it can freeze your account and keep your money upto 6 months.

Maria Gudelis, whom I have known for a couple of years now, personally experienced this. Read her email below for some highly useful tips on how to AVOID problems with PayPal.

On Mon, May 14, 2012 at 12:11 AM, Maria Gudelis  wrote:

OK…you gotta hear about our STRANGE interludes with Paypal…
I promise to give you our DEEPEST and most important secrets
that we invested over 40 total hours with PayPal employees
to make sure this doesn’t happen to you.
It’s maybe a ‘strange’ email to send to you today but
in our  total defense…a lot of you THUNDERED messages to our
help desk asking TONS of questions like “What Happened, tell us!”
So here it goes…our story and lessons learned.

==============================

Take a look at our PAYPAL 100k funds frozen story
so it doesn’t happen to YOU!
============================== ======
7 PayPal accounts ‘frozen faster than a crappy frozen dinner’
happened about 45 days ago.  Can you imagine not
being able to take out your hard money earned?  Over
100k of funds frozen in cyberspace to the PayPal gods.
And get this…the worst case scenario…you get your
money back 6 months later!
I don’t know about you…but we pay our affiliates, our contract
workers by PayPal…and of course Tina’s “kiddy” gas money
too on a PayPal debit card!
Imagine getting a call from your daughter,
while you are traveling and can’t even go to a bank for
her…and she says’ “Mommy, I’m at the gas station and
it won’t accept my paypal card”
That’s what happened to Tina.
And to elevate the stress more…we were only 3 weeks away
from a MEGA huge launch of our ultimate social challenge
where historically we have brought in over $170,000 in less
than 7 days, over 6,500 buyers…
=====================================
Can you imagine what a problem to have…not able
to TAKE IN money from your customers?
=====================================
What caused it?  Could it be GASP…we were making
TOO much money?
Check this out…we have had historically over the
past 6-7 years of teaching over 25,000 students all over
the world…LESS than a 3% refund rate.
So it couldn’t have been because of the refunds.
Well, not that I’m a Nostradamus of doom…
But I will say this.  This can easily happen to you because
we do believe that in order to prevent scamsters on the
Internet..PayPal and other 3 letter word organizations
are taking a ‘blanket Orwellian’ approach to this.
And dang it, it’s frustrating because we all know PayPal
started their success with the ‘solo-entrepreneur’.
6 weeks of “due diligence” later and our accounts
are unfrozen and we have a great relationship with
PayPal but what was the cause you might wonder?

====================================

 Here’s 3 things you can do to prevent this happening to YOU!
=============================== ======
We do know a few things from our RISK manager that
is frankly, just good business practices that can help
this from happening to you.
Plus I’ll share a VERY IMPORTANT resource you simply
gotta have.
1. Make sure you check your customer service number that
it WORKS and you RESPOND fast.
Here’s what happened, since we have 7 different PayPal accounts
and some are over 6 years old…one of them had a ‘older’ customer
service number that we didn’t realize hadn’t been updated.
So…when PayPal tried to reach that number…well, red flags
went up.
That started the investigation and it domino rolled into our
other 6 accounts as he started to look at the transfers, mass
payments etc. between those accounts.
So I STRONGLY urge you to right now log into your PayPal
and look at what you have in there under customer service
contact…if you are like me…it might be something you input
years ago and forgot to update!
2. If you have joint ventures or partners…the BEST solution
is to have one LEGAL entity (an LLC or Corporation) you
all share.
That way all revenues consolidate into that one entity.  That
one legal entity then proper accounting wise sends out the profit
sharing money!  (trust me, this is a far better solution to do it
the right way accounting wise!)
Next best alternative? Phone PayPal to let them know you have
‘different’ accounts because of your joint ventures.  For example
Tina and I and Art have various JV’s together and so sometimes
certain product revenues get ‘shared’ and thus the mass pays
occur in PayPal.
Now to PayPal… think about it – they are wondering what the
heck is this? Why don’t we see ‘invoices’ in PayPal for that.
That’s what they wanted us to do in the future – NEVER pay
out via Mass Pay and to use their invoice feature.
=======================================
Follow the money tip…PayPal makes more service
fees from invoicing then via mass pays.
=======================================
3. The third tip is a biggie….have a BACK UP way to
take money.  Seriously, get off thy duff right now and
go get a 2nd way to take in funds.  There are many ways
and here are some
- merchant account (highly recommended so you can ‘season’ the account)
- Amazon payments
- Google checkout
- Wepay dot com
- and others….

=====================================

How to keep your PayPal account SAFE and avoid
getting frozen
=====================================
OK, still with me?  Good for you…because this stuff is
the LIFEBLOOD to your business!
I promised we would share a very IMPORTANT resource
for you…and for goodness sake…
We STRONGLY suggest you click the link below because
you can grab “payment protect” for ONLY $7
 –> PAYMENT PROTECT<– Click Here
And by MIDNIGHT MONDAY (less than 36 hours from NOW)

it goes to $97!
Is a critical resource for you to have right now.
You’ll thank Tina and I for it, you truly will!
Talk soon!
Maria “money protecting you” Gudelis
Tina “in thoughtful sales” Williams
P.S. Oh the _____________ from the subject line?
Twas “subscription payments” – yes, PayPal does not
allow us to do that anymore…a ha – but our merchant
account will!  Yipeeeee!

 

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